Author Topic: Hotmail suddenly stops working in Microsoft Office Outlook  (Read 1805 times)

0 Members and 1 Guest are viewing this topic.

norman

  • Administrator
  • Sr. Member
  • *****
  • Posts: 264
    • View Profile
    • Zipzap Computers Limited
Hotmail suddenly stops working in Microsoft Office Outlook
« on: October 04, 2016, 07:48:14 am »
This is caused by Microsoft updating their servers to Exchange Server. They started this in 2016. You should have received an email from them about this.

Previously Hotmail was invoked in Office by using the OUTLOOK CONNECTOR software. This no longer works. If you look at your accounts in Office the Hotmail one will say MAPI beside it and when you try to look at the settings there is virtually nothing there.

The solution is to DELETE the account and then ADD IT AGAIN. All you will need is your username and password to achieve this.

Norman
 ;)
« Last Edit: January 10, 2017, 10:32:38 am by norman »