If you are getting unusual errors when invoicing (like crashing) and the data is stored on a network then you need to eliminate the network as the cause of the problem.

You need to move the data to a local drive instead.

How to do this -

1. Make a new directory on your local C: drive. As an example one called TESTDATA
2. Run TPN Invoicing and note the current data location. This appears on the top of the screen between square brackets e.g. [T:\]
3. Go into Utilities and BACKUP. Alter the destination to the new directory e.g. in my case C:\TESTDATA
4. Now go into Utilities and DATA PATH. Alter this to the new directory.
5. Go into Utilities and RESTORE DATA. Browse for the file BACKUP.ZIP in the directory you are using. Restore the data.
6. Do your invoicing and check that it runs through OK. (Your original data is still in the original location). Check the invoices look OK.
7. Go into Utilities and BACKUP. You can save to your temporary directory again.
8. Go into Utilities and Data Path. Alter this back to the original directory e.g. in my case T:\
9. Go into Utilities and RESTORE. Browse for the file BACKUP.ZIP in the temporary directory. Restore this.

Note your PDF invoices will be on the local drive and will need copying to the network location as well.

DO NOT ALLOW USERS TO WORK ON THE ORIGINAL DATA UNTIL YOU HAVE FINISHED. ALWAYS CONSIDER SAVING A BACKUP ELSEWHERE BEFORE YOU START SO THAT YOU CAN ALWAYS GO
BACK TO IT IF THINGS GO WRONG.

If the program works properly on the local drive then there is no issue with the program or data. You have a networking issue.

Norman
 

We are not affected by the Corona virus owing to the way we operate. We have not furloughed or found the need for Government grants.

The only thing affected is site visits. We will not be doing any site visits for the foreseeable future.

Norman
 

Next meeting is scheduled for Wednesday 18th March 2020 @ 7pm. Linux and tech related chit-chat.

=== Meeting Location ===

Lincoln Bowl, Washingborough Road, Lincoln. LN4 1EF.
Map: https://lincolnlug.org.uk/meetings/location

Norman
 

New version out.

Pricing zones increased to 999.

DHL job numbers now appear on invoices.

A lot of work with TPN pricing. You can now have different zones for normal jobs and TPN ones. Cloning and spawning of TPN prices added to TPN Unique and TPN Individual Unique Pricing.

Norman
 

You get an error before getting to the login screen.

The message you are getting simply means that you do not have open/read/write permissions on the folder C:\ProgramData\Zipzap Computers Limited\Loadmaster

This is a problem with Windows permissions.

Add a user to the Userlist for this folder called Everyone and give it full access.

Norman